Mind Australia

Service

Mental Health & Wellbeing Hub

Service provided

A wide range of holistic supports for psychological distress or mental health concerns and life stressors are available, including:

• lowered mood
• anxiety
• substance use or addiction (for yourself or those you care about)
• homelessness
• financial difficulties
• loneliness or social isolation.

Support workers will assess a person’s needs, help develop strategies to cope, and provide direct links and pathways to other health and social support services.

Mind-managed Hubs provide a blend of face-to-face support in the community and at operational hubs and telehealth, in line with client preferences.

All services are free.

For more information go to:

• https://www.mindaustralia.org.au/access-free-and-immediate-support-mental-illness
• https://www.betterhealth.vic.gov.au/mental-health-and-wellbeing-hubs#who-is-this-service-for

Target population

The Mental Health and Wellbeing Hubs are available to Victorians of all ages who have any mental health or wellbeing concerns.

Support is also available for families, friends and carers of people who are experiencing mental health issues.

Eligibility Criteria

The Hubs act as a ‘front door’ service to the mental health system. People can get support without any eligibility criteria or a referral from their GP.

Referral pathway

Clients can self-refer either by walking in or ringing 1300 375 330. If a person plans to walk-in, please advise them to arrive prior to 3:30pm.

The hub helpline (1300 375 330) is open 9am – 10pm weekdays and 9am – 5pm weekends.